Lewisville-based company credits its dedicated Route Manager model for building long-term relationships with DFW homeowners since 2001
LEWISVILLE, TX, UNITED STATES, March 4, 2026 /EINPresswire.com/ — While the lawn care industry struggles with annual employee turnover rates between 40% and 50%, according to recent data from Lawn & Landscape Magazine’s 2024 State of the Landscape Labor Market report, one North Texas company has quietly built a workforce where more than 80% of employees have remained with the business for five or more years.
Weedex Lawn Care, a family-owned residential lawn care provider headquartered in Lewisville, Texas, attributes that retention rate to a service model centered on dedicated Route Managers, individual technicians assigned to specific neighborhoods who build direct, ongoing relationships with the homeowners they serve.
Rather than rotating anonymous crews through customer properties, each Weedex Route Manager oversees the same lawns visit after visit. The approach means technicians develop firsthand knowledge of individual turf conditions, soil composition, irrigation patterns, and seasonal challenges specific to each property across the Dallas-Fort Worth metroplex.
“When a Route Manager treats the same 200 lawns month after month, they notice problems before the homeowner does, a patch of take-all root rot starting in a shaded corner, or a sprinkler head that’s creating dry spots along a fence line,” said Thomas Poen, President of Weedex Lawn Care in Lewisville, TX. “That kind of knowledge only comes from continuity, and continuity only comes from keeping good people.”
The model stands in contrast to an industry where 76% of companies report at least one open position and only 21% provide employees with a documented career ladder, according to the same labor market report. Weedex’s retention numbers are particularly notable given that 49% of lawn care companies nationwide regularly lay off employees during the off-season, a practice the Lewisville-based company avoids by maintaining year-round treatment schedules across more than 50 DFW communities.
Weedex Lawn Care’s 8-step annual treatment program, which includes seasonally timed fertilization, pre- and post-emergent weed control, grub prevention, and nutsedge control for warm-season turf varieties including Bermuda, St. Augustine, and Zoysia, requires technicians who understand North Texas growing cycles and can adapt applications to localized conditions. That technical depth takes time to develop, making experienced Route Managers difficult to replace and valuable to retain.
The customer-facing results of the retention strategy are reflected in more than 1,500 reviews across platforms and a 4.9-star rating, along with an A+ Better Business Bureau rating maintained since 2008. The company also earned Nextdoor’s Neighborhood Favorite designation three consecutive years from 2021 through 2023, an award based on verified recommendations from neighbors within the communities Weedex serves.
Founded in 2001 by Tom Poen and Ron Poen, Weedex Lawn Care transitioned from commercial services to residential lawn care in 2005. The company holds a license through the Texas Department of Agriculture and maintains membership in the Lewisville Area Chamber of Commerce and the National Association of Landscape Professionals.
About Weedex Lawn Care
Weedex Lawn Care is a family-owned residential lawn care company headquartered in Lewisville, Texas. Founded in 2001, the company provides fertilization, weed control, aeration, tree and shrub care, and specialty lawn treatments to homeowners across more than 50 cities in the Dallas-Fort Worth metroplex. For more information, visit https://weedexlawn.com/
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Media Contact
Weedex Lawn Care
Address: 250 E Valley Ridge Blvd Suite 700, Lewisville, TX 75057
Phone: (972) 727-9207
Website: https://weedexlawn.com/
Thomas Poen
Weedex Lawn Care
+1 (972) 727-9207
help@weedexlawn.com
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